Sharon Chai — Liberal Arts major turned technical cross-functional operator, now sparking pivots.
12+ years spanning Growth Product & Marketing Technology, Analytics & Measurement, Operations, and Technical Program Management.
English major → PR → Digital & Marketing Analytics → Company Planning & Decision Science → Retail → Tech & AI.
Multiple pivots, each non-obvious, each lived.
CONTACT ME
Currently at Anthropic, leading MarTech Operations standing at the interaction of growth marketing, product, engineering, data science, finance, privacy, legal, security, and technical program work. Previously Global MarTech Data Operations Lead at Uber — scope covered growth marketing infrastructure, automation and measurement, and cross-org technical programs. Industries span B2B, B2C, CPG, retail, healthcare, and tech — startup to Fortune 500. Toolkit spans analytics & BI platforms, statistical & data-science languages, marketing automation, tag & customer-data management, experimentation & attribution tooling, and cross-functional collaboration.
• 10+ years experience in marketing technology and analytics specializing in MarTech Product, Operations, and Technical Program Management, solving complex problems to drive results by simplifying, standardizing and scaling processes/solutions.
• Passionate about the Art and Science of Marketing, Workflow Innovation, and Social Enterprise - organizations that use business as a force for good.
• An impact-driven thought leader, team influencer and growth driver who is committed to making a difference for others.
CAREER TIMELINE
2025-Present — MarTech Operations Lead @ Anthropic
2019-2025 — Program Management & Global MarTech Operations @ Uber
2018-2019 — Senior Analyst, Media Mix & Strategy @ Athleta (Gap Inc.)
2016-2018 — Senior Analyst, Digital Analytics @ CVS Health
2010-2013 — Account Executive @ Era Ogilvy, NEOact IMC
SPEAKER & COMMUNITY / AWARD TIMELINE
2025 — Moderator: Taiwan Tech Summit AI Forum (900 attendees, Santa Clara)
2024 — Keynote: BusinessNext MarTech Beyond AI Summit (1,500 attendees, Taipei)
2021-2023 — Taking a break from events while being first-time mom
2018-2020 — Co-host: Bay Area Data Science Meetup and Mentorship Program
2019 — Speaker: Women in Data Science Taipei Conference, Women Lead Podcast by Women Who Code
2019 — Award: Girls in Tech Taiwan 40 Under 40